Jump to content
  • entries
    65
  • comments
    161
  • views
    11,209,936

Communicating impending events: two different strategies


Peter McCormick

3,066 views

Back when I supported and shepherded salespeople for a living and they would tell me they were working on a big deal they felt positive about happening, I would counsel them to keep it quiet for the time being.

 

"If you make a big deal about it now but something happens and the deal falls through, you'll look like a jerk. On the other hand, if you keep it quiet and then it DOES happen, you're a hero."

 

Pretty simple. I recall something about counting chickens that would be applicable here.

 

Now, on the other hand, if you have the slightest inkling that something BAD might be impending -- such as the winter damage scenario that may unfold across the snow belt in the coming month -- you'd better get WAY out in front of it and tell EVERYONE who will listen that there MAY be a problem.

 

Unleash every private communication avenue you have at your disposal -- but best keep it off the public channels. Cite relevant publications. Gather data, the more the better.

 

Everyone likes good surprises. NOBODY likes bad ones.

0 Comments


Recommended Comments

There are no comments to display.

Guest
Add a comment...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...