TurfNet Quality of Cut Week kicked off Monday with a spirited presentation by Michael Morris, CGCS (Crystal Downs Country Club, Frankfort, MI) and Stephen Bernhard (Bernhard & Co, Rugby, England), moderated by Peter McCormick of TurfNet. The presentation focused on how quality of cut serves as the foundation for not only playability and presentation, but also the fiscal health of the club or course.
Mike Morris explained how he has been able to assess expectations of his golfing clientele, arrive at a target green speed that satisfies the majority, and then tweak his management program over time to manage for that "ideal" ball roll distance with minimal day-to-day variability.
Stephen Bernhard contributed his global industry experience and viewpoint to stress listening to the customer, communicating effectively with them at all levels, and managing quality of cut to maximize the "wow!" factor and ultimate customer satisfaction.
During a lively 45-minute Q&A session, attendees peppered Morris with questions about his reel and turf management program, including how he convinced his mechanic to buy-in to a no-lap, no-contact, always-super-sharp regimen. In fact, we had to cut off questions as our time ran out!
Monday's session was free and open to all, as is the recording... which can be accessed by registering here. Set aside an hour and 40 minutes because you won't want to miss any of it. The approval code for 0.15 GCSAA education credits is given at the end of the recording.
The momentum continues Tuesday with Bill Stone, golf product specialist from John Deere, presenting at 10:00 AM EST. Stone will address common causes of quality of cut issues and techniques to remedy them; cutting unit setup; roller selection (including proprietary MT rollers) for special situations; hybrid technology and FOC.
Tuesday afternoon at 1:00 EST, five presenters from Jacobsen will discuss the history of the Jacobsen reel; geometry, angle of attack, behind center reel distance; manufacturing processes for reels & bedknives, and managing FOC on the greens. A video tour of the Jacobsen factory will be included.
Presentations on Tuesday through Friday are TurfNet Members Only. If you have toyed with the idea of becoming a TurfNet member but never pulled the trigger, now is the time to kick off your year of TurfNet membership with a bang! Six Members-Only webcasts over four days with on-demand viewing available four hours after the live event closes.
In addition to this webcast series and our other 24+ live TurfNet University webinar events during the year (and 100 more in our on-demand archives), TurfNet members enjoy free job listings... free used equipment listings... access to the Members Only area for three individuals... the Forum, our private discussion area... an invitation to our famous Beer & Pretzels Gala at GIS... and all the new friends, networking and camaraderie that goes with every TurfNet membership.
All that for $195/year! That's nuts! This webcast series alone is worth that!
If for some reason your membership has lapsed, follow these instructions to renew. Glad to have you back!